Telcos to step up spend management awareness under TCP Code

By | August 29th, 2013|Industry News|

BILL SHOCK! We’ve discussed it frequently. We hear about it frequently as credit repairers. Next month, the Australian Communications and [...]

Mobile bill shock could cost you your home

By | November 8th, 2012|media releases, Press Releases|

Media Release Mobile bill shock could cost you your home Botched phone plans and lack of data usage monitoring is [...]

Mobile Phone Bill shock – Have YOU been a victim?

By | October 29th, 2012|Consumer, Industry News|

Botched phone plans and lack of data usage monitoring is leaving many Australians shell shocked over their mobile bills, with [...]

Bill Shock: telco bills ruining credit ratings

By | October 15th, 2012|Broker, Consumer, Industry News|

Botched phone plans and lack of data usage monitoring is leaving many Australians shell shocked over their mobile bills, with [...]

Bill shock and telco complaints finally actioned: New Telco Consumer Protection Code approved by ACMA

By | July 12th, 2012|Industry News, Legislation|

It has finally come to pass - telcos have a compulsory and enforceable code to govern their behaviour towards consumers. [...]

The TIO just got more muscle to penalise Telcos in small business disputes

By | July 3rd, 2012|Industry News|

The Telecommunications Industry Ombudsman (TIO) reports in some areas they've almost tripled their workload  and it has just been given new powers [...]

MyCRA clients tell their stories: Telco mistakes threatening home ownership

By | February 1st, 2012|Broker, Consumer, Defaults Removed, Industry News|

Two of our credit repair clients share their stories on how their good credit rating suffered at the hands of [...]

Phone bill complaints – the dangers for your credit rating

By | August 18th, 2011|Consumer, Industry News, media releases, Press Releases|

Media Release 15 August 2011 Customers who are fed up with the process of disputing their phone or internet bills [...]

Caught in the credit card trap

By | March 12th, 2011|Defaults Removed, Industry News, media releases, Press Releases|

CREDIT cards are easy to come by, but not so easy to make work for you. Consumers are warned being [...]

Another Optus Default removed

By | September 30th, 2010|Defaults Removed|

Today we notified our Client Juan M. of WA that his OPTUS default was removed. We began work on the [...]